Poonawalla Fincorp — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Poonawalla Fincorp loan app.
Common questions about Poonawalla Fincorp
Is Poonawalla Fincorp RBI registered?
Yes. Poonawalla Fincorp is the consumer-facing brand of Poonawalla Fincorp Ltd, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN L51504PN1978PLC209007), with its registered office under the RBI Mumbai regional office.
Who is the real lender behind the Poonawalla Fincorp app?
Poonawalla Fincorp Ltd is the regulated entity that issues loans through the Poonawalla Fincorp brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: 601, 6th Floor, Zero One It Park, Survey No. 79/1, Ghorpadi, Mundhwa Road, Pune Pune Maharashtra 411036.
What is the Poonawalla Fincorp customer care number?
Poonawalla Fincorp customer care details are managed by Poonawalla Fincorp Ltd. The RBI-registered email on record is manoj.gujaran@poonawallafincorp.com. For phone support, check inside the Poonawalla Fincorp app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Poonawalla Fincorp?
Three-step escalation: (1) Raise a complaint in the Poonawalla Fincorp app or write to Poonawalla Fincorp Ltd at manoj.gujaran@poonawallafincorp.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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