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✓ RBI Verified

PayMe — Real Lender, Customer Care, Grievance Officer

Verified registration and grievance details for the PayMe loan app.

Real lender behind PayMe
Payme India Financial Services Private Limited
Investment & Credit Company (NBFC) · CIN U65100UP2018PTC109797
View full RBI registration details →
RBI Status
✓ Registered as ICC
RBI Kanpur

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Common questions about PayMe

Is PayMe RBI registered?

Yes. PayMe is the consumer-facing brand of Payme India Financial Services Private Limited, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U65100UP2018PTC109797), with its registered office under the RBI Kanpur regional office.

Who is the real lender behind the PayMe app?

Payme India Financial Services Private Limited is the regulated entity that issues loans through the PayMe brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: 8th Floor Tower B Plot No C 28 & 29Sector 62 Noida Gautam Buddha Nagar Gautam Buddha Nagar Uttar Pradesh 201309.

What is the PayMe customer care number?

Verified customer care number for Payme India Financial Services Private Limited: +911206905690. Last verified 19 Sept 2026. Always cross-check on the official PayMe app or website before calling — scam helplines target lending app users.

How do I file a complaint against PayMe?

Three-step escalation: (1) Raise a complaint in the PayMe app or write to Payme India Financial Services Private Limited at grievance@paymeindia.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.

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Checking whether PayMe is safe?

The safety verdict page shows PayMe's RBI registration status, the regulated entity behind the app, and its grievance officer's verified contact.

Is PayMe safe? See the RBI verdict →

Already getting recovery calls from PayMe?

Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.

Source: RBI public records + verified web data. GoCredit is not affiliated with or endorsed by PayMe or Payme India Financial Services Private Limited. Always verify customer care numbers on the official PayMe app — fake helplines are common for lending app brands.

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