Loantap — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Loantap loan app.
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Common questions about Loantap
Is Loantap RBI registered?
Yes. Loantap is the consumer-facing brand of Loantap Credit Products Private Limited, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U65910PN1996PTC101188), with its registered office under the RBI Mumbai regional office.
Who is the real lender behind the Loantap app?
Loantap Credit Products Private Limited is the regulated entity that issues loans through the Loantap brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: Office 103, Hermes Waves Kalyani Nagar, Pune Maharashtra 411006.
What is the Loantap customer care number?
Verified customer care number for Loantap Credit Products Private Limited: +917888040000. Last verified 18 Sept 2026. Always cross-check on the official Loantap app or website before calling — scam helplines target lending app users.
How do I file a complaint against Loantap?
Three-step escalation: (1) Raise a complaint in the Loantap app or write to Loantap Credit Products Private Limited at gro.loantapcredit@loantap.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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The safety verdict page shows Loantap's RBI registration status, the regulated entity behind the app, and its grievance officer's verified contact.
Is Loantap safe? See the RBI verdict →Already getting recovery calls from Loantap?
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