FlexSalary — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the FlexSalary loan app.
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Common questions about FlexSalary
Is FlexSalary RBI registered?
Yes. FlexSalary is the consumer-facing brand of Vivifi India Finance (P) Ltd, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U65923TG2016PTC110767), with its registered office under the RBI Hyderabad regional office.
Who is the real lender behind the FlexSalary app?
Vivifi India Finance (P) Ltd is the regulated entity that issues loans through the FlexSalary brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: Unit A, 9th Floor, Mjr Magnifique, Survey No 75 & 76, Khajaguda, X Roads, Raidurgam, Hyderabad TG 500008.
What is the FlexSalary customer care number?
Verified customer care number for Vivifi India Finance (P) Ltd: +914046175151. Last verified 24 Sept 2026. Always cross-check on the official FlexSalary app or website before calling — scam helplines target lending app users.
How do I file a complaint against FlexSalary?
Three-step escalation: (1) Raise a complaint in the FlexSalary app or write to Vivifi India Finance (P) Ltd at prakash.rajan@vivifin.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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