Fatakpay — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Fatakpay loan app.
Common questions about Fatakpay
Is Fatakpay RBI registered?
Yes. Fatakpay is the consumer-facing brand of FDPL Finance Private Limited, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U65929MH2022PTC376853), with its registered office under the RBI Mumbai regional office.
Who is the real lender behind the Fatakpay app?
FDPL Finance Private Limited is the regulated entity that issues loans through the Fatakpay brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: Plot 20 Flat-1 Ground Floor, Ajit CHSL Evershine Nagar Link Road, Malad West Dely, Mumbai, Malad West, Maharashtra, India, 400064.
What is the Fatakpay customer care number?
Fatakpay customer care details are managed by FDPL Finance Private Limited. The RBI-registered email on record is goyalspl@gmail.com. For phone support, check inside the Fatakpay app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Fatakpay?
Three-step escalation: (1) Raise a complaint in the Fatakpay app or write to FDPL Finance Private Limited at goyalspl@gmail.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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