Drona — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Drona loan app.
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Common questions about Drona
Is Drona RBI registered?
Yes. Drona is the consumer-facing brand of Satya Microcapital Limited, a Microfinance Institution registered with the Reserve Bank of India (CIN U74899DL1995PLC068688), with its registered office under the RBI New Delhi regional office.
Who is the real lender behind the Drona app?
Satya Microcapital Limited is the regulated entity that issues loans through the Drona brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: 519, Fifth Floor Dlf Prime Towers Okhla Industrial Area Phase-1 New Delhi 110 020.
What is the Drona customer care number?
Verified customer care number for Satya Microcapital Limited: +911149724000. Last verified 29 Sept 2026. Always cross-check on the official Drona app or website before calling — scam helplines target lending app users.
How do I file a complaint against Drona?
Three-step escalation: (1) Raise a complaint in the Drona app or write to Satya Microcapital Limited at grievance@satyamicrocapital.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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