Creditlab — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Creditlab loan app.
Popular with borrowers
Common questions about Creditlab
Is Creditlab RBI registered?
Yes. Creditlab is the consumer-facing brand of Sonu Marketing (P) Ltd, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U51909WB1995PTC068572), with its registered office under the RBI Kolkata regional office.
Who is the real lender behind the Creditlab app?
Sonu Marketing (P) Ltd is the regulated entity that issues loans through the Creditlab brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: 78 Bentick Street Dalhousie Kolkata West Bengal 700001.
What is the Creditlab customer care number?
Verified customer care number for Sonu Marketing (P) Ltd: +918041536980. Last verified 29 Sept 2026. Always cross-check on the official Creditlab app or website before calling — scam helplines target lending app users.
How do I file a complaint against Creditlab?
Three-step escalation: (1) Raise a complaint in the Creditlab app or write to Sonu Marketing (P) Ltd at loans@brahmafinance.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
Not the right loan for you?
GoCredit's AI Loan Agent compares 100+ RBI-registered lenders — including Creditlab — and finds the cheapest pre-approved offer for your profile in 60 seconds.
Compare 100+ Lenders →Checking whether Creditlab is safe?
The safety verdict page shows Creditlab's RBI registration status, the regulated entity behind the app, and its grievance officer's verified contact.
Is Creditlab safe? See the RBI verdict →Already getting recovery calls from Creditlab?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.