Central Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Central Bank loan app.
Common questions about Central Bank
Is Central Bank RBI registered?
Yes. Central Bank is the consumer-facing brand of Central Bank of India, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the Central Bank app?
Central Bank of India is the regulated entity that issues loans through the Central Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Central Bank customer care number?
Central Bank customer care details are managed by Central Bank of India. The RBI-registered email is on record. For phone support, check inside the Central Bank app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Central Bank?
Three-step escalation: (1) Raise a complaint in the Central Bank app or write to Central Bank of India at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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