Central Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Central Bank loan app.
Common questions about Central Bank
Is Central Bank RBI registered?
Yes. Central Bank is the consumer-facing brand of Central Bank of India, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the Central Bank app?
Central Bank of India is the regulated entity that issues loans through the Central Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Central Bank customer care number?
Verified customer care number for Central Bank of India: +91-1800-22-1911. Last verified 6 Jun 2026. Always cross-check on the official Central Bank app or website before calling — scam helplines target lending app users.
How do I file a complaint against Central Bank?
Three-step escalation: (1) Raise a complaint in the Central Bank app or write to Central Bank of India at complaints@centralbank.co.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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