Bajaj Finserv — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Bajaj Finserv loan app.
Common questions about Bajaj Finserv
Is Bajaj Finserv RBI registered?
Yes. Bajaj Finserv is the consumer-facing brand of Bajaj Finance Ltd., a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN L65910MH1987PLC042961), with its registered office under the RBI Mumbai regional office.
Who is the real lender behind the Bajaj Finserv app?
Bajaj Finance Ltd. is the regulated entity that issues loans through the Bajaj Finserv brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: Akurdi Pune Maharashtra 411035.
What is the Bajaj Finserv customer care number?
Bajaj Finserv customer care details are managed by Bajaj Finance Ltd.. The RBI-registered email on record is satish.shimpi@bajajfinserv.in. For phone support, check inside the Bajaj Finserv app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Bajaj Finserv?
Three-step escalation: (1) Raise a complaint in the Bajaj Finserv app or write to Bajaj Finance Ltd. at satish.shimpi@bajajfinserv.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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