Is Zoop Money Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-08
- ✅ Listed in RBI's DLA directory as “Zoop Money”
- 🏛️ Deployed by: ICICI BANK LIMITED (BANK)
- 🤝 Operated by: Finspire Global Private Limited — a Lending Service Provider running the app on the regulated entity's behalf, per RBI's directory
- 📧 Grievance officer: grievance@zoop.money
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Zoop Money — What RBI's DLA Directory Records
| Regulated entity | ICICI BANK LIMITED (BANK) |
| Operated by | Finspire Global Private Limited (Lending Service Provider) |
| Entity website | https://www.icici.bank.in/ |
| Grievance officer | Mr. Shailendra Sisodia |
| Grievance contact | grievance@zoop.money · 0 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
Not sure Zoop Money is your best option?
No app. No contacts access. Just your offer — from 100+ RBI-registered lenders, with no CIBIL hit.
Get Real Offers — Free →Popular with borrowers
❓ Quick Answers
Is Zoop Money loan app safe?
Zoop Money is listed in RBI's public directory of Digital Lending Apps, deployed by ICICI BANK LIMITED (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Zoop Money?
Zoop Money is deployed by ICICI BANK LIMITED, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
Zoop Money customer care / grievance contact?
The grievance redressal officer on record is Mr. Shailendra Sisodia — grievance@zoop.money, 0. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Zoop Money?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@zoop.money). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
📚 Related
Check Another Loan App →
Instant verdict against RBI's DLA directory.
RBI Complaint (free) →
RB-IOS 2026 — no lawyer needed.
Report a Fake Loan App →
Verify the NBFC + Sachet filing walkthrough.
Low CIBIL Loan Apps →
Lenders that approve below 650.
Compare Zoop Money vs 100+ Lenders — Free →
Zero CIBIL impact. Real offers in 30 seconds.