Is Zapcash Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-08
- ✅ Listed in RBI's DLA directory as “Zapcash”
- 🏛️ Deployed by: WEEKLINE INVESTMENT & TRADING CO. LTD. (NBFC)
- 🤝 Operated by: Omnistack Innovation Private Limited — a Lending Service Provider running the app on the regulated entity's behalf, per RBI's directory
- 📧 Grievance officer: grevience@weekline.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Zapcash — What RBI's DLA Directory Records
| Regulated entity | WEEKLINE INVESTMENT & TRADING CO. LTD. (NBFC) |
| Operated by | Omnistack Innovation Private Limited (Lending Service Provider) |
| Entity website | https://www.weekline.in/ |
| Grievance officer | Prashant Kabra |
| Grievance contact | grevience@weekline.in · 7.976819143e+16 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Zapcash loan app safe?
Zapcash is listed in RBI's public directory of Digital Lending Apps, deployed by WEEKLINE INVESTMENT & TRADING CO. LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Zapcash?
Zapcash is deployed by WEEKLINE INVESTMENT & TRADING CO. LTD., a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Zapcash customer care / grievance contact?
The grievance redressal officer on record is Prashant Kabra — grevience@weekline.in, 7.976819143e+16. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Zapcash?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grevience@weekline.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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