Is YES Online Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “YES Online”
- 🏛️ Deployed by: YES BANK LTD. (BANK)
- 📧 Grievance officer: mustufa.khajurwala@yes.bank.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 YES Online — What RBI's DLA Directory Records
| Regulated entity | YES BANK LTD. (BANK) |
| Entity website | https://www.yes.bank.in/ |
| Grievance officer | Mustufa Khajurwala |
| Grievance contact | mustufa.khajurwala@yes.bank.in · 2250795454 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is YES Online loan app safe?
YES Online is listed in RBI's public directory of Digital Lending Apps, deployed by YES BANK LTD. (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind YES Online?
YES Online is deployed by YES BANK LTD., a BANK regulated by RBI. This is the legal lender named in your loan agreement.
YES Online customer care / grievance contact?
The grievance redressal officer on record is Mustufa Khajurwala — mustufa.khajurwala@yes.bank.in, 2250795454. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against YES Online?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (mustufa.khajurwala@yes.bank.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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