Is Vodafone Idea Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Vodafone Idea”
- 🏛️ Deployed by: INNOFIN SOLUTIONS PRIVATE LIMITED (NBFC - P2P) (NBFC)
- 🤝 LSP: vodafone idea business services limited (Lending Service Provider, per RBI's directory). The loan itself is given by INNOFIN SOLUTIONS PRIVATE LIMITED (NBFC - P2P).
- 📧 Grievance officer: Vishop.customercare@vodafoneidea.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Vodafone Idea — What RBI's DLA Directory Records
| Regulated entity | INNOFIN SOLUTIONS PRIVATE LIMITED (NBFC - P2P) (NBFC) |
| LSP (Lending Service Provider) | vodafone idea business services limited |
| Entity website | https://www.innofin.in/ |
| Grievance officer | Pranay Handa |
| Grievance contact | Vishop.customercare@vodafoneidea.com · 9920654000 |
📱 Distributed via: App
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Vodafone Idea loan app safe?
Vodafone Idea is listed in RBI's public directory of Digital Lending Apps, deployed by INNOFIN SOLUTIONS PRIVATE LIMITED (NBFC - P2P) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Vodafone Idea?
Vodafone Idea is deployed by INNOFIN SOLUTIONS PRIVATE LIMITED (NBFC - P2P), a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Vodafone Idea customer care / grievance contact?
The grievance redressal officer on record is Pranay Handa — Vishop.customercare@vodafoneidea.com, 9920654000. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Vodafone Idea?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (Vishop.customercare@vodafoneidea.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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