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Is Velocity.in Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “Velocity.in”
  • 🏛️ Deployed by: EQUENTIA FINANCIAL SERVICE PRIVATE LIMITED (NBFC)
  • 🤝 LSP: White Wizard Technologies Pvt Ltd. (Lending Service Provider, per RBI's directory). The loan itself is given by EQUENTIA FINANCIAL SERVICE PRIVATE LIMITED.
  • 📧 Grievance officer: saurav@velocity.in
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Velocity.in — What RBI's DLA Directory Records

Regulated entityEQUENTIA FINANCIAL SERVICE PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)White Wizard Technologies Pvt Ltd.
Entity websitehttps://www.credable.in/
Grievance officerMr.Saurav Swaroop
Grievance contactsaurav@velocity.in · 0

📱 Distributed via: Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Velocity.in loan app safe?
Velocity.in is listed in RBI's public directory of Digital Lending Apps, deployed by EQUENTIA FINANCIAL SERVICE PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Velocity.in?
Velocity.in is deployed by EQUENTIA FINANCIAL SERVICE PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Velocity.in customer care / grievance contact?
The grievance redressal officer on record is Mr.Saurav Swaroop — saurav@velocity.in, 0. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Velocity.in?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (saurav@velocity.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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