Is Udyam Flex Loan Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Udyam Flex Loan”
- 🏛️ Deployed by: VIVIFI INDIA FINANCE (P) LTD (NBFC)
- 📧 Grievance officer: prakash.rajan@vivifin.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Udyam Flex Loan — What RBI's DLA Directory Records
| Regulated entity | VIVIFI INDIA FINANCE (P) LTD (NBFC) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://www.vivifin.com |
| Grievance officer | Prakash Rajan |
| Grievance contact | prakash.rajan@vivifin.com · 4046175151 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Udyam Flex Loan loan app safe?
Udyam Flex Loan is listed in RBI's public directory of Digital Lending Apps, deployed by VIVIFI INDIA FINANCE (P) LTD (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Udyam Flex Loan?
Udyam Flex Loan is deployed by VIVIFI INDIA FINANCE (P) LTD, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Udyam Flex Loan customer care / grievance contact?
The grievance redressal officer on record is Prakash Rajan — prakash.rajan@vivifin.com, 4046175151. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Udyam Flex Loan?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (prakash.rajan@vivifin.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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