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Is Udhaar portal Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-08

  • ✅ Listed in RBI's DLA directory as “Udhaar portal”
  • 🏛️ Deployed by: FOCUS INDUSTRIAL RESOURCES LTD. (NBFC)
  • 🤝 Operated by: Unifin Experts LLP — a Lending Service Provider running the app on the regulated entity's behalf, per RBI's directory
  • 📧 Grievance officer: gro@udhaarportal.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Udhaar portal — What RBI's DLA Directory Records

Regulated entityFOCUS INDUSTRIAL RESOURCES LTD. (NBFC)
Operated byUnifin Experts LLP (Lending Service Provider)
Entity websitehttps://focusindustrial.in/
Grievance officerRohan Bagga
Grievance contactgro@udhaarportal.com · 9311528815

📱 Distributed via: Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Udhaar portal loan app safe?
Udhaar portal is listed in RBI's public directory of Digital Lending Apps, deployed by FOCUS INDUSTRIAL RESOURCES LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Udhaar portal?
Udhaar portal is deployed by FOCUS INDUSTRIAL RESOURCES LTD., a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Udhaar portal customer care / grievance contact?
The grievance redressal officer on record is Rohan Bagga — gro@udhaarportal.com, 9311528815. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Udhaar portal?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (gro@udhaarportal.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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