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Is UdaanCapital Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “UdaanCapital”
  • 🏛️ Deployed by: HIVELOOP CAPITAL PRIVATE LIMITED (NBFC)
  • 🤝 LSP: KWICKEDGE TECHNOLOGY PRIVATE LIMITED (Lending Service Provider, per RBI's directory). The loan itself is given by HIVELOOP CAPITAL PRIVATE LIMITED.
  • 📧 Grievance officer: GRO@udaancapital.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 UdaanCapital — What RBI's DLA Directory Records

Regulated entityHIVELOOP CAPITAL PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)KWICKEDGE TECHNOLOGY PRIVATE LIMITED
Entity websitehttps://hiveloopcapital.com/
Grievance officerMr. Sushen Suri
Grievance contactGRO@udaancapital.com · 7259121472

📱 Distributed via: iOS App Store · Google Play · Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is UdaanCapital loan app safe?
UdaanCapital is listed in RBI's public directory of Digital Lending Apps, deployed by HIVELOOP CAPITAL PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind UdaanCapital?
UdaanCapital is deployed by HIVELOOP CAPITAL PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
UdaanCapital customer care / grievance contact?
The grievance redressal officer on record is Mr. Sushen Suri — GRO@udaancapital.com, 7259121472. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against UdaanCapital?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (GRO@udaancapital.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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