Is TVS Credit Saathi (Web-based Journey also enabled) Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “TVS Credit Saathi (Web-based Journey also enabled)”
- 🏛️ Deployed by: TVS CREDIT SERVICES LIMITED (NBFC)
- 📧 Grievance officer: gro@tvscredit.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 TVS Credit Saathi (Web-based Journey also enabled) — What RBI's DLA Directory Records
| Regulated entity | TVS CREDIT SERVICES LIMITED (NBFC) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://www.tvscredit.com |
| Grievance officer | Charandeep Singh Chawla |
| Grievance contact | gro@tvscredit.com · 7305963580 |
📱 Distributed via: iOS App Store · Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is TVS Credit Saathi (Web-based Journey also enabled) loan app safe?
TVS Credit Saathi (Web-based Journey also enabled) is listed in RBI's public directory of Digital Lending Apps, deployed by TVS CREDIT SERVICES LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind TVS Credit Saathi (Web-based Journey also enabled)?
TVS Credit Saathi (Web-based Journey also enabled) is deployed by TVS CREDIT SERVICES LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
TVS Credit Saathi (Web-based Journey also enabled) customer care / grievance contact?
The grievance redressal officer on record is Charandeep Singh Chawla — gro@tvscredit.com, 7305963580. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against TVS Credit Saathi (Web-based Journey also enabled)?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (gro@tvscredit.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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