Is Turtlemint Loans Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Turtlemint Loans”
- 🏛️ Deployed by: AKARA CAPITAL ADVISORS PRIVATE LIMITED (NBFC)
- 🤝 LSP: Turtlemint Fintech Solutions Limited (Lending Service Provider, per RBI's directory). The loan itself is given by AKARA CAPITAL ADVISORS PRIVATE LIMITED.
- 📧 Grievance officer: grievance-redressal@turtlemintloans.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Turtlemint Loans — What RBI's DLA Directory Records
| Regulated entity | AKARA CAPITAL ADVISORS PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | Turtlemint Fintech Solutions Limited |
| Entity website | https://www.akaracap.com/ |
| Grievance officer | Sumit Kapoor |
| Grievance contact | grievance-redressal@turtlemintloans.com · 8828536389 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Turtlemint Loans loan app safe?
Turtlemint Loans is listed in RBI's public directory of Digital Lending Apps, deployed by AKARA CAPITAL ADVISORS PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Turtlemint Loans?
Turtlemint Loans is deployed by AKARA CAPITAL ADVISORS PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Turtlemint Loans customer care / grievance contact?
The grievance redressal officer on record is Sumit Kapoor — grievance-redressal@turtlemintloans.com, 8828536389. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Turtlemint Loans?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance-redressal@turtlemintloans.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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