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Is The Zenith Loan Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-08

  • ✅ Listed in RBI's DLA directory as “The Zenith Loan”
  • 🏛️ Deployed by: ZENITH MACHINERY (P) LTD (NBFC)
  • 🤝 Operated by: Credwise Fintech Private Limited — a Lending Service Provider running the app on the regulated entity's behalf, per RBI's directory
  • 📧 Grievance officer: grievance@thezenithloan.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 The Zenith Loan — What RBI's DLA Directory Records

Regulated entityZENITH MACHINERY (P) LTD (NBFC)
Operated byCredwise Fintech Private Limited (Lending Service Provider)
Entity websitehttps://zenithmachinery.in/index.php
Grievance officerRitik Prasad
Grievance contactgrievance@thezenithloan.com · 9319195645

📱 Distributed via: Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is The Zenith Loan loan app safe?
The Zenith Loan is listed in RBI's public directory of Digital Lending Apps, deployed by ZENITH MACHINERY (P) LTD (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind The Zenith Loan?
The Zenith Loan is deployed by ZENITH MACHINERY (P) LTD, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
The Zenith Loan customer care / grievance contact?
The grievance redressal officer on record is Ritik Prasad — grievance@thezenithloan.com, 9319195645. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against The Zenith Loan?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@thezenithloan.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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