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Is Tata Neu Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “Tata Neu”
  • 🏛️ Deployed by: 6 regulated entities (see below)
  • 📧 Grievance officer: grievances@tataneu.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Tata Neu — What RBI's DLA Directory Records

Regulated entityAXIS BANK LIMITED (BANK)
LSP (Lending Service Provider)Tata Digital Pvt. Ltd.
Entity websitehttps://www.axis.bank.in/
Grievance officerVani M
Grievance contactgrievances@tataneu.com · 9228828711
Regulated entityCAPFLOAT FINANCIAL SERVICES PRIVATE LIMITED. (NBFC)
LSP (Lending Service Provider)Tata Digital Private Limited
Entity websitehttps://www.canarabank.com/
Grievance officerNikhil A
Grievance contactgreivances@tataneu.com · 18002095989
Regulated entityEARLYSALARY SERVICES PRIVATE LIMITED (OLD NAME ASHISH SECURITIES PVT. LTD.) (NBFC)
LSP (Lending Service Provider)Tata Digital Private Limited
Entity websitehttps://www.earlysalary.in
Grievance officerBansari Mehta (Contact no. 18002095989)
Grievance contactgrievances@tataneu.com · 0
Regulated entityKRAZYBEE SERVICES LIMITED (EARLIER KNOWN AS KRAZYBEE SERVICES PRIVATE LIMITED) (NBFC)
LSP (Lending Service Provider)Tata Digital Private Limited
Entity websitehttps://www.kbnbfc.in/
Grievance officerMs. Vani M
Grievance contactgrievances@tataneu.com · 18002095989
Regulated entityKRAZYBEE SERVICES PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)Tata Digital Private Limited
Entity websitehttps://www.kbnbfc.in/
Grievance officerMs. Vani M
Grievance contactgrievances@tataneu.com · 18002095989
Regulated entityOXYZO FINANCIAL SERVICES LIMITED (FORMERLY KNOWN AS OXYZO FINANCIAL SERVICES PRIVATE LIMITED) (NBFC)
LSP (Lending Service Provider)Tata Digital Private Limited
Entity websitehttps://respo.co.in/
Grievance officerVani M
Grievance contactgrievance.lending@tatadigital.com · 180020828263

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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Tata Neu loan app safe?
Tata Neu is listed in RBI's public directory of Digital Lending Apps, deployed by 6 regulated entities including AXIS BANK LIMITED (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Tata Neu?
Tata Neu is deployed by 6 RBI-regulated entities: AXIS BANK LIMITED, CAPFLOAT FINANCIAL SERVICES PRIVATE LIMITED., EARLYSALARY SERVICES PRIVATE LIMITED (OLD NAME ASHISH SECURITIES PVT. LTD.), KRAZYBEE SERVICES LIMITED (EARLIER KNOWN AS KRAZYBEE SERVICES PRIVATE LIMITED), KRAZYBEE SERVICES PRIVATE LIMITED, OXYZO FINANCIAL SERVICES LIMITED (FORMERLY KNOWN AS OXYZO FINANCIAL SERVICES PRIVATE LIMITED). Your loan agreement names the specific entity for your loan — check it there.
Tata Neu customer care / grievance contact?
The grievance redressal officer on record for AXIS BANK LIMITED is Vani M — grievances@tataneu.com, 9228828711. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Tata Neu?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievances@tataneu.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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