Is Tala Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Tala: Fast & Secure Loan App”
- 🏛️ Deployed by: TALAZEN FINANCE INDIA PRIVATE LIMITED (NBFC)
- 🤝 LSP: Self0owned (Lending Service Provider, per RBI's directory). The loan itself is given by TALAZEN FINANCE INDIA PRIVATE LIMITED.
- 📧 Grievance officer: gro-in@tala.co, angela.li@tala.co
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Tala — What RBI's DLA Directory Records
| Regulated entity | TALAZEN FINANCE INDIA PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | Self0owned |
| Entity website | https://tala.co/ |
| Grievance officer | Shikha Gupta |
| Grievance contact | gro-in@tala.co, angela.li@tala.co · 9228859967 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Tala loan app safe?
Tala: Fast & Secure Loan App is listed in RBI's public directory of Digital Lending Apps, deployed by TALAZEN FINANCE INDIA PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Tala?
Tala: Fast & Secure Loan App is deployed by TALAZEN FINANCE INDIA PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Tala customer care / grievance contact?
The grievance redressal officer on record is Shikha Gupta — gro-in@tala.co, angela.li@tala.co, 9228859967. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Tala?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (gro-in@tala.co, angela.li@tala.co). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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