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Is Svcl Sarthi Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-08

  • ✅ Listed in RBI's DLA directory as “Svcl Sarthi”
  • 🏛️ Deployed by: MAS FINANCIAL SERVICES LIMITED (NBFC)
  • 🤝 Operated by: S V Creditline Limited — a Lending Service Provider running the app on the regulated entity's behalf, per RBI's directory
  • 📧 Grievance officer: grievance@svcl.in
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Svcl Sarthi — What RBI's DLA Directory Records

Regulated entityMAS FINANCIAL SERVICES LIMITED (NBFC)
Operated byS V Creditline Limited (Lending Service Provider)
Entity websitehttps://www.svcl.in/
Grievance officerKapil Tyagi
Grievance contactgrievance@svcl.in · 18001209040

📱 Distributed via: Google Play

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Svcl Sarthi loan app safe?
Svcl Sarthi is listed in RBI's public directory of Digital Lending Apps, deployed by MAS FINANCIAL SERVICES LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Svcl Sarthi?
Svcl Sarthi is deployed by MAS FINANCIAL SERVICES LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Svcl Sarthi customer care / grievance contact?
The grievance redressal officer on record is Kapil Tyagi — grievance@svcl.in, 18001209040. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Svcl Sarthi?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@svcl.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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