Is STP Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “STP”
- 🏛️ Deployed by: JAMMU & KASHMIR BANK LTD (BANK)
- 📧 Grievance officer: hakim.s.abbass@jkbmail.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 STP — What RBI's DLA Directory Records
| Regulated entity | JAMMU & KASHMIR BANK LTD (BANK) |
| Entity website | https://www.jkbank.com/ |
| Grievance officer | Hakim Shabeer Abbass |
| Grievance contact | hakim.s.abbass@jkbmail.com · 7051533200 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is STP loan app safe?
STP is listed in RBI's public directory of Digital Lending Apps, deployed by JAMMU & KASHMIR BANK LTD (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind STP?
STP is deployed by JAMMU & KASHMIR BANK LTD, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
STP customer care / grievance contact?
The grievance redressal officer on record is Hakim Shabeer Abbass — hakim.s.abbass@jkbmail.com, 7051533200. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against STP?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (hakim.s.abbass@jkbmail.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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