Is SMFG India Credit mConnect Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “SMFG India Credit mConnect”
- 🏛️ Deployed by: SMFG INDIA CREDIT COMPANY LIMITED (NBFC)
- 📧 Grievance officer: gro@smfgindia.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 SMFG India Credit mConnect — What RBI's DLA Directory Records
| Regulated entity | SMFG INDIA CREDIT COMPANY LIMITED (NBFC) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://www.smfgindiacredit.com/digital-lending-partner.aspx?tab=loan_details |
| Grievance officer | Ancy Dmello |
| Grievance contact | gro@smfgindia.com · 2269581104 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is SMFG India Credit mConnect loan app safe?
SMFG India Credit mConnect is listed in RBI's public directory of Digital Lending Apps, deployed by SMFG INDIA CREDIT COMPANY LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind SMFG India Credit mConnect?
SMFG India Credit mConnect is deployed by SMFG INDIA CREDIT COMPANY LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
SMFG India Credit mConnect customer care / grievance contact?
The grievance redressal officer on record is Ancy Dmello — gro@smfgindia.com, 2269581104. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against SMFG India Credit mConnect?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (gro@smfgindia.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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