Is Smart Finance Platform Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “Smart Finance Platform”
- 🏛️ Deployed by: NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LIMITED (NBFC)
- 📧 Grievance officer: sandhya.ganapathy@nrfsi.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Smart Finance Platform — What RBI's DLA Directory Records
| Regulated entity | NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LIMITED (NBFC) |
| Entity website | https://www.nrfsi.com |
| Grievance officer | Sandhya Ganapathy |
| Grievance contact | sandhya.ganapathy@nrfsi.com · 4442517400 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
Not sure Smart Finance Platform is your best option?
GoCredit AI compares 100+ RBI-registered lenders for your profile — no CIBIL hit.
Get Real Offers — Free →❓ Quick Answers
Is Smart Finance Platform loan app safe?
Smart Finance Platform is listed in RBI's public directory of Digital Lending Apps, deployed by NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Smart Finance Platform?
Smart Finance Platform is deployed by NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Smart Finance Platform customer care / grievance contact?
The grievance redressal officer on record is Sandhya Ganapathy — sandhya.ganapathy@nrfsi.com, 4442517400. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Smart Finance Platform?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (sandhya.ganapathy@nrfsi.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
📚 Related
Check Another Loan App →
Instant verdict against RBI's DLA directory.
RBI Complaint (free) →
RB-IOS 2026 — no lawyer needed.
Report a Fake Loan App →
Verify the NBFC + Sachet filing walkthrough.
Low CIBIL Loan Apps →
Lenders that approve below 650.
Compare Smart Finance Platform vs 100+ Lenders — Free →
Zero CIBIL impact. Real offers in 30 seconds.