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Is SIB Mirror + Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “SIB Mirror +”
  • 🏛️ Deployed by: SOUTH INDIAN BANK LTD (BANK)
  • 🤝 LSP: SIB (Lending Service Provider, per RBI's directory). The loan itself is given by SOUTH INDIAN BANK LTD.
  • 📧 Grievance officer: nodalofficer@sib.co.in
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 SIB Mirror + — What RBI's DLA Directory Records

Regulated entitySOUTH INDIAN BANK LTD (BANK)
LSP (Lending Service Provider)SIB
Entity websitehttps://www.southindianbank.com
Grievance officerMr.Shine Kappan
Grievance contactnodalofficer@sib.co.in · 4872420020

📱 Distributed via: iOS App Store

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is SIB Mirror + loan app safe?
SIB Mirror + is listed in RBI's public directory of Digital Lending Apps, deployed by SOUTH INDIAN BANK LTD (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind SIB Mirror +?
SIB Mirror + is deployed by SOUTH INDIAN BANK LTD, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
SIB Mirror + customer care / grievance contact?
The grievance redressal officer on record is Mr.Shine Kappan — nodalofficer@sib.co.in, 4872420020. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against SIB Mirror +?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodalofficer@sib.co.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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