Is REFYNE Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “REFYNE”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: pno@junooncapital.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 REFYNE — What RBI's DLA Directory Records
| Regulated entity | JUNOON CAPITAL SERVICES (P) LTD. (NBFC) |
| LSP (Lending Service Provider) | Refyne Tech Private Limited |
| Entity website | https://www.refyne.co.in/ |
| Grievance officer | Sachin Kumar Srivastava |
| Grievance contact | pno@junooncapital.com · 9555474752 |
| Regulated entity | SUNITA FINLEASE LTD. (NBFC) |
| LSP (Lending Service Provider) | Refyne?Tech Private Ltd |
| Entity website | https://www.sunitafinance.com/ |
| Grievance officer | Mr. Amit Vikram Pandey |
| Grievance contact | nodal_officer@refyne.co.in? · 7406343332 |
📱 Distributed via: Google Play · iOS App Store
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is REFYNE loan app safe?
REFYNE is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including JUNOON CAPITAL SERVICES (P) LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind REFYNE?
REFYNE is deployed by 2 RBI-regulated entities: JUNOON CAPITAL SERVICES (P) LTD., SUNITA FINLEASE LTD.. Your loan agreement names the specific entity for your loan — check it there.
REFYNE customer care / grievance contact?
The grievance redressal officer on record for JUNOON CAPITAL SERVICES (P) LTD. is Sachin Kumar Srivastava — pno@junooncapital.com, 9555474752. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against REFYNE?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (pno@junooncapital.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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