Is PocketRupee Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “PocketRupee”
- 🏛️ Deployed by: ALLEN'S HOUSING & FINANCE LTD (NBFC)
- 🤝 LSP: PHRENOLOGICAL INFO AUDIT AND APP SOLUTION PRIVATE LIMITED (Lending Service Provider, per RBI's directory). The loan itself is given by ALLEN'S HOUSING & FINANCE LTD.
- 📧 Grievance officer: support@phrenological.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 PocketRupee — What RBI's DLA Directory Records
| Regulated entity | ALLEN'S HOUSING & FINANCE LTD (NBFC) |
| LSP (Lending Service Provider) | PHRENOLOGICAL INFO AUDIT AND APP SOLUTION PRIVATE LIMITED |
| Entity website | https://allenhf.in/ |
| Grievance officer | Shailendra Pandey |
| Grievance contact | support@phrenological.com · 7208002957 |
📱 Distributed via: Google Play · iOS App Store
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is PocketRupee loan app safe?
PocketRupee is listed in RBI's public directory of Digital Lending Apps, deployed by ALLEN'S HOUSING & FINANCE LTD (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind PocketRupee?
PocketRupee is deployed by ALLEN'S HOUSING & FINANCE LTD, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
PocketRupee customer care / grievance contact?
The grievance redressal officer on record is Shailendra Pandey — support@phrenological.com, 7208002957. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against PocketRupee?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (support@phrenological.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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