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Is PaisaBazaar Application Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “PaisaBazaar Application”
  • 🏛️ Deployed by: FEDERAL BANK LTD (BANK)
  • 🤝 LSP: Paisabazaar Marketing & Consulting Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by FEDERAL BANK LTD.
  • 📧 Grievance officer: servicehead@paisabazaar.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 PaisaBazaar Application — What RBI's DLA Directory Records

Regulated entityFEDERAL BANK LTD (BANK)
LSP (Lending Service Provider)Paisabazaar Marketing & Consulting Private Limited
Entity websitehttps://www.federal.bank.in/digital-personal-loans-paisa-bazaar
Grievance officerMs. Jyotsna Popli
Grievance contactservicehead@paisabazaar.com · 1243509999

📱 Distributed via: Google Play · iOS App Store

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is PaisaBazaar Application loan app safe?
PaisaBazaar Application is listed in RBI's public directory of Digital Lending Apps, deployed by FEDERAL BANK LTD (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind PaisaBazaar Application?
PaisaBazaar Application is deployed by FEDERAL BANK LTD, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
PaisaBazaar Application customer care / grievance contact?
The grievance redressal officer on record is Ms. Jyotsna Popli — servicehead@paisabazaar.com, 1243509999. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against PaisaBazaar Application?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (servicehead@paisabazaar.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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