Is Paisa24 Finance Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-11-02
- ✅ Listed in RBI's DLA directory as “Paisa24 Finance”
- 🏛️ Deployed by: BAROTA FINANCE LIMITED (NBFC)
- 📧 Grievance officer: nodalofficer@paisa24finance.com
- 🛡️ Complaint route: RBI CMS portal (free)
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🔍 Paisa24 Finance — What RBI's DLA Directory Records
| Regulated entity | BAROTA FINANCE LIMITED (NBFC) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://barotafinance.com/ |
| Grievance officer | Chander Shekhar Bhateja |
| Grievance contact | nodalofficer@paisa24finance.com · 9888133350 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-11-02. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Paisa24 Finance loan app safe?
Paisa24 Finance is listed in RBI's public directory of Digital Lending Apps, deployed by BAROTA FINANCE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Paisa24 Finance?
Paisa24 Finance is deployed by BAROTA FINANCE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Paisa24 Finance customer care / grievance contact?
The grievance redressal officer on record is Chander Shekhar Bhateja — nodalofficer@paisa24finance.com, 9888133350. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Paisa24 Finance?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodalofficer@paisa24finance.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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