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Is Online Gold Loan Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “Online Gold Loan : Rupeek”
  • 🏛️ Deployed by: RUPEEK CAPITAL PRIVATE LIMITED (NBFC)
  • 🤝 LSP: Rupeek Fintech Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by RUPEEK CAPITAL PRIVATE LIMITED.
  • 📧 Grievance officer: imtiyaz@rupeek.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Online Gold Loan — What RBI's DLA Directory Records

Regulated entityRUPEEK CAPITAL PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)Rupeek Fintech Private Limited
Entity websitehttps://www.rupeekcapital.com/
Grievance officerMohammed Imtiyaz?
Grievance contactimtiyaz@rupeek.com · 9686932837

📱 Distributed via: iOS App Store

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Online Gold Loan loan app safe?
Online Gold Loan : Rupeek is listed in RBI's public directory of Digital Lending Apps, deployed by RUPEEK CAPITAL PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Online Gold Loan?
Online Gold Loan : Rupeek is deployed by RUPEEK CAPITAL PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Online Gold Loan customer care / grievance contact?
The grievance redressal officer on record is Mohammed Imtiyaz? — imtiyaz@rupeek.com, 9686932837. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Online Gold Loan?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (imtiyaz@rupeek.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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