Is Online Asset Portal (OAP) Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-08
- ✅ Listed in RBI's DLA directory as “Online Asset Portal (OAP)”
- 🏛️ Deployed by: ICICI BANK LIMITED (BANK)
- 📧 Grievance officer: digitallending@icici.bank.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Online Asset Portal (OAP) — What RBI's DLA Directory Records
| Regulated entity | ICICI BANK LIMITED (BANK) |
| Operated by | The regulated entity itself (self-owned) |
| Entity website | https://www.icici.bank.in/ |
| Grievance officer | Ms. Sharlet Malvankar |
| Grievance contact | digitallending@icici.bank.in · 2239337979 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
Not sure Online Asset Portal (OAP) is your best option?
No app. No contacts access. Just your offer — from 100+ RBI-registered lenders, with no CIBIL hit.
Get Real Offers — Free →Popular with borrowers
❓ Quick Answers
Is Online Asset Portal (OAP) loan app safe?
Online Asset Portal (OAP) is listed in RBI's public directory of Digital Lending Apps, deployed by ICICI BANK LIMITED (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Online Asset Portal (OAP)?
Online Asset Portal (OAP) is deployed by ICICI BANK LIMITED, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
Online Asset Portal (OAP) customer care / grievance contact?
The grievance redressal officer on record is Ms. Sharlet Malvankar — digitallending@icici.bank.in, 2239337979. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Online Asset Portal (OAP)?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (digitallending@icici.bank.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
📚 Related
Check Another Loan App →
Instant verdict against RBI's DLA directory.
RBI Complaint (free) →
RB-IOS 2026 — no lawyer needed.
Report a Fake Loan App →
Verify the NBFC + Sachet filing walkthrough.
Low CIBIL Loan Apps →
Lenders that approve below 650.
Compare Online Asset Portal (OAP) vs 100+ Lenders — Free →
Zero CIBIL impact. Real offers in 30 seconds.