Is NYE Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “NYE”
- 🏛️ Deployed by: 6 regulated entities (see below)
- 📧 Grievance officer: grievanceofficer@rapipay.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 NYE — What RBI's DLA Directory Records
| Regulated entity | CAPITAL INDIA FINANCE LIMITED (NBFC) |
| Entity website | https://www.capitalindia.com |
| Grievance officer | Nripendra Pandey |
| Grievance contact | grievanceofficer@rapipay.com · 1206366000 |
| Regulated entity | CHOICE FINSERV PRIVATE LIMITED (NBFC) |
| Entity website | https://choiceindia.com/ |
| Grievance officer | Nripendra Pandey |
| Grievance contact | lendingofficer@rapipay.com · 911206366034 |
| Regulated entity | CLIX CAPITAL SERVICES PRIVATE LIMITED (NBFC) |
| Entity website | https://www.clix.capital/our-partners/rapipay/ |
| Grievance officer | Nripendra Pandey |
| Grievance contact | lendingofficer@rapipay.com · 7.304199e+16 |
| Regulated entity | NIYOGIN FINTECH LIMITED (NBFC) |
| Entity website | https://niyogin.com/ |
| Grievance officer | Nripendra Pandey |
| Grievance contact | lendingofficer@rapipay.com · 917304199000 |
| Regulated entity | RESILIENT FINANCE PRIVATE LIMITED (EARLIER KNOWN AS TRILLIONLOANS FINTECH PRIVATE LIMITED) (NBFC) |
| Entity website | https://www.bharatpecapital.com/ |
| Grievance officer | Nripendra Pandey |
| Grievance contact | lendingofficer@rapipay.com · 7304199000 |
| Regulated entity | TRILLIONLOANS FINTECH PRIVATE LIMITED (NBFC) |
| Entity website | https://www.trillionloans.com |
| Grievance officer | Nripendra Pandey |
| Grievance contact | lendingofficer@rapipay.com · 7304199000 |
📱 Distributed via: iOS App Store · Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is NYE loan app safe?
NYE is listed in RBI's public directory of Digital Lending Apps, deployed by 6 regulated entities including CAPITAL INDIA FINANCE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind NYE?
NYE is deployed by 6 RBI-regulated entities: CAPITAL INDIA FINANCE LIMITED, CHOICE FINSERV PRIVATE LIMITED, CLIX CAPITAL SERVICES PRIVATE LIMITED, NIYOGIN FINTECH LIMITED, RESILIENT FINANCE PRIVATE LIMITED (EARLIER KNOWN AS TRILLIONLOANS FINTECH PRIVATE LIMITED), TRILLIONLOANS FINTECH PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
NYE customer care / grievance contact?
The grievance redressal officer on record for CAPITAL INDIA FINANCE LIMITED is Nripendra Pandey — grievanceofficer@rapipay.com, 1206366000. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against NYE?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievanceofficer@rapipay.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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