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Is NIRA Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-09-01

  • Listed in RBI's DLA directory as “NIRA
  • 🏛️ Deployed by: 3 regulated entities (see below)
  • 📧 Grievance officer: grievance@nirafinance.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 NIRA — What RBI's DLA Directory Records

Regulated entityAPOLLO FINVEST (INDIA) LTD. (NBFC)
Entity websitehttps://www.apollofinvest.com/
Grievance officerGoutham R
Grievance contactgrievance@nirafinance.com · 9513723121
Regulated entityKOMAC INVESTMENTS & FINANCE PVT. LTD. (NBFC)
Entity websitehttps://kifpl.com/
Grievance officer"1. Pranaya Kumar Biswal (General Queries) 2. Sashikanta Parhi (Collection-related Complaints)"
Grievance contactgrievance@nirafinance.com · 7618789180
Regulated entityPAYU FINANCE INDIA PRIVATE LIMITED (FORMERLY KNOWN AS SIDVIK LEASING PVT. LTD.) (NBFC)
Entity websitehttps://www.payufin.in/
Grievance officerGoutham R
Grievance contactgrievance@nirafinance.com · 9513723121

📱 Distributed via: iOS App Store · Google Play

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is NIRA loan app safe?
NIRA is listed in RBI's public directory of Digital Lending Apps, deployed by 3 regulated entities including APOLLO FINVEST (INDIA) LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind NIRA?
NIRA is deployed by 3 RBI-regulated entities: APOLLO FINVEST (INDIA) LTD., KOMAC INVESTMENTS & FINANCE PVT. LTD., PAYU FINANCE INDIA PRIVATE LIMITED (FORMERLY KNOWN AS SIDVIK LEASING PVT. LTD.). Your loan agreement names the specific entity for your loan — check it there.
NIRA customer care / grievance contact?
The grievance redressal officer on record for APOLLO FINVEST (INDIA) LTD. is Goutham R — grievance@nirafinance.com, 9513723121. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against NIRA?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@nirafinance.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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