Is Ninja Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Ninja”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: customer.grievance@ninjacartservices.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Ninja — What RBI's DLA Directory Records
| Regulated entity | GROMOR FINANCE PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | Ninjacart Services Private Limited |
| Entity website | https://gromor.in/ |
| Grievance officer | Mr. Raghavendra Rao |
| Grievance contact | customer.grievance@ninjacartservices.com · 8035018270 |
| Regulated entity | NIYOGIN FINTECH LIMITED (NBFC) |
| LSP (Lending Service Provider) | Ninjacart Services Private Limited |
| Entity website | https://niyogin.com/ |
| Grievance officer | Raghavendra Rao |
| Grievance contact | grievance@ninjacartservices.com · 8035018270 |
📱 Distributed via: Google Play · iOS App Store
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Ninja loan app safe?
Ninja is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including GROMOR FINANCE PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Ninja?
Ninja is deployed by 2 RBI-regulated entities: GROMOR FINANCE PRIVATE LIMITED, NIYOGIN FINTECH LIMITED. Your loan agreement names the specific entity for your loan — check it there.
Ninja customer care / grievance contact?
The grievance redressal officer on record for GROMOR FINANCE PRIVATE LIMITED is Mr. Raghavendra Rao — customer.grievance@ninjacartservices.com, 8035018270. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Ninja?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (customer.grievance@ninjacartservices.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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