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Is Navi Finserv Ltd. Website Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-19

  • ✅ Listed in RBI's DLA directory as “Navi Finserv Ltd. Website”
  • 🏛️ Deployed by: BAJAJ FINANCE LTD. (NBFC)
  • 🤝 LSP: Navi Finserv Ltd. (Lending Service Provider, per RBI's directory). The loan itself is given by BAJAJ FINANCE LTD..
  • 📧 Grievance officer: gro.navifinserv@navi.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Navi Finserv Ltd. Website — What RBI's DLA Directory Records

Regulated entityBAJAJ FINANCE LTD. (NBFC)
LSP (Lending Service Provider)Navi Finserv Ltd.
Entity websitehttps://www.bajajfinserv.in/bajaj-finserv-partners
Grievance officerUday Kumar G
Grievance contactgro.navifinserv@navi.com · 8147544555

📱 Distributed via: Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-19. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Navi Finserv Ltd. Website loan app safe?
Navi Finserv Ltd. Website is listed in RBI's public directory of Digital Lending Apps, deployed by BAJAJ FINANCE LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Navi Finserv Ltd. Website?
Navi Finserv Ltd. Website is deployed by BAJAJ FINANCE LTD., a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Navi Finserv Ltd. Website customer care / grievance contact?
The grievance redressal officer on record is Uday Kumar G — gro.navifinserv@navi.com, 8147544555. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Navi Finserv Ltd. Website?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (gro.navifinserv@navi.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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