Is NA Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “NA”
- 🏛️ Deployed by: 3 regulated entities (see below)
- 📧 Grievance officer: NA
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 NA — What RBI's DLA Directory Records
| Regulated entity | BOCARD LIMITED (NBFC) |
| Entity website | https://www.bobcard.co.in/ |
| Grievance officer | Ravi Ranjan Kumar |
| Grievance contact | NA · 2269753600 |
| Regulated entity | FINTREE FINANCE PRIVATE LIMITED (NBFC) |
| Entity website | https://fintreefinance.com/ |
| Grievance officer | Gaurav Parashar |
| Grievance contact | compliance@embifi.in · 0 |
| Regulated entity | VYANKATESHWARA SAH BANK LTD (BANK) |
| Entity website | https://www.vyankateshwarabank.in |
| Grievance officer | HIRACHAND SHRIPAL JANGLE |
| Grievance contact | hirachandjangle@vyankateshwarabank.com · 2302422338 |
📱 Distributed via: BOBCARD LTD · Website · NOT AVAILABLE
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is NA loan app safe?
NA is listed in RBI's public directory of Digital Lending Apps, deployed by 3 regulated entities including BOCARD LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind NA?
NA is deployed by 3 RBI-regulated entities: BOCARD LIMITED, FINTREE FINANCE PRIVATE LIMITED, VYANKATESHWARA SAH BANK LTD. Your loan agreement names the specific entity for your loan — check it there.
NA customer care / grievance contact?
The grievance redressal officer on record for BOCARD LIMITED is Ravi Ranjan Kumar — NA, 2269753600. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against NA?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (NA). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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