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Is Myntra Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-11-02

  • ✅ Listed in RBI's DLA directory as “Myntra”
  • 🏛️ Deployed by: FLIPKART FINANCE PRIVATE LIMITED (NBFC)
  • 🤝 LSP: Myntra Designs Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by FLIPKART FINANCE PRIVATE LIMITED.
  • 📧 Grievance officer: customergrievance@myntra.com
  • 🛡️ Complaint route: RBI CMS portal (free)

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🔍 Myntra — What RBI's DLA Directory Records

Regulated entityFLIPKART FINANCE PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)Myntra Designs Private Limited
Entity websitehttps://www.flipkartfinance.com/
Grievance officerArshwaal Singh
Grievance contactcustomergrievance@myntra.com · 8040011450

📱 Distributed via: iOS App Store

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-11-02. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Myntra loan app safe?
Myntra is listed in RBI's public directory of Digital Lending Apps, deployed by FLIPKART FINANCE PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Myntra?
Myntra is deployed by FLIPKART FINANCE PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Myntra customer care / grievance contact?
The grievance redressal officer on record is Arshwaal Singh — customergrievance@myntra.com, 8040011450. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Myntra?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (customergrievance@myntra.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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