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Is MoneyTap Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “MoneyTap”
  • 🏛️ Deployed by: 3 regulated entities (see below)
  • 📧 Grievance officer: anjali@moneytap.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 MoneyTap — What RBI's DLA Directory Records

Regulated entityCHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED (NBFC)
LSP (Lending Service Provider)MWYN Tech Private Limited
Entity websitehttps://www.cholamandalam.com
Grievance officerAnjali Panwar
Grievance contactanjali@moneytap.com · 6361121526
Regulated entityKOMAC INVESTMENTS & FINANCE PVT. LTD. (NBFC)
LSP (Lending Service Provider)MWYN Tech Private Limited
Entity websitehttps://kifpl.com/
Grievance officerAnjali Panwar
Grievance contactgrievance@moneytap.com · 6361121526
Regulated entityTAPSTART CAPITAL PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)MWYN Tech Private Limited
Entity websitehttps://www.tapstart.in
Grievance officerAnjali Panwar
Grievance contactanjali@moneytap.com · 6361121526

📱 Distributed via: iOS App Store · Google Play · IndusApp · Vivo Market · Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is MoneyTap loan app safe?
MoneyTap is listed in RBI's public directory of Digital Lending Apps, deployed by 3 regulated entities including CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind MoneyTap?
MoneyTap is deployed by 3 RBI-regulated entities: CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED, KOMAC INVESTMENTS & FINANCE PVT. LTD., TAPSTART CAPITAL PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
MoneyTap customer care / grievance contact?
The grievance redressal officer on record for CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED is Anjali Panwar — anjali@moneytap.com, 6361121526. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against MoneyTap?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (anjali@moneytap.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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