Is MobiKwik Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “MobiKwik : Loans, UPI & Wallet”
- 🏛️ Deployed by: HERO FINCORP LIMITED (NBFC)
- 🤝 LSP: One MobiKwik Systems Limited and MobiKwik Distribution Services Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by HERO FINCORP LIMITED.
- 📧 Grievance officer: grievance@mobikwiklending.comnodal.officer@herofincorp.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 MobiKwik — What RBI's DLA Directory Records
| Regulated entity | HERO FINCORP LIMITED (NBFC) |
| LSP (Lending Service Provider) | One MobiKwik Systems Limited and MobiKwik Distribution Services Private Limited |
| Entity website | https://www.herofincorp.com/ |
| Grievance officer | Mr. Devesh Sharma Mr. Monish Vohra (Hero FinCorp Limited (GRO) |
| Grievance contact | grievance@mobikwiklending.comnodal.officer@herofincorp.com · 8010777453 |
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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is MobiKwik loan app safe?
MobiKwik : Loans, UPI & Wallet is listed in RBI's public directory of Digital Lending Apps, deployed by HERO FINCORP LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind MobiKwik?
MobiKwik : Loans, UPI & Wallet is deployed by HERO FINCORP LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
MobiKwik customer care / grievance contact?
The grievance redressal officer on record is Mr. Devesh Sharma Mr. Monish Vohra (Hero FinCorp Limited (GRO) — grievance@mobikwiklending.comnodal.officer@herofincorp.com, 8010777453. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against MobiKwik?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@mobikwiklending.comnodal.officer@herofincorp.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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