Is Mint Money Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Mint Money”
- 🏛️ Deployed by: 5 regulated entities (see below)
- 📧 Grievance officer: grievance.fs@htdigital.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Mint Money — What RBI's DLA Directory Records
| Regulated entity | AKARA CAPITAL ADVISORS PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | HT Digital Streams Limited |
| Entity website | https://www.akaracap.com/ |
| Grievance officer | Neelabh Vikram Mall |
| Grievance contact | grievance.fs@htdigital.in · 1244118763 |
| Regulated entity | EARLYSALARY SERVICES PRIVATE LIMITED (OLD NAME ASHISH SECURITIES PVT. LTD.) (NBFC) |
| LSP (Lending Service Provider) | HT Digital Streams Ltd |
| Entity website | https://www.earlysalary.in |
| Grievance officer | Binoy Prabhakar |
| Grievance contact | grievance@htdigital.in · 1166561579 |
| Regulated entity | KISETSU SAISON FINANCE (INDIA) PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | HT Digital Streams Limited |
| Entity website | https://creditsaison.in/partnercontact |
| Grievance officer | Neelabh Vikram Mall |
| Grievance contact | grievance.fs@htdigital.in · 1244118763 |
| Regulated entity | POONAWALLA FINCORP LTD (NBFC) |
| LSP (Lending Service Provider) | HT Digital Streams Limited |
| Entity website | https://poonawallafincorp.com/digital-partnership-cashbycred |
| Grievance officer | Mr. Neelabh Vikram Mall |
| Grievance contact | grievance.fs@htdigital.in · 1244118763 |
| Regulated entity | SI CREVA CAPITAL SERVICES PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | HT Digital Streams Limited |
| Entity website | https://sicrevacapital.com/ |
| Grievance officer | Neelabh Vikram Mall |
| Grievance contact | grievance.fs@htdigital.in · 1244118763 |
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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Mint Money loan app safe?
Mint Money is listed in RBI's public directory of Digital Lending Apps, deployed by 5 regulated entities including AKARA CAPITAL ADVISORS PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Mint Money?
Mint Money is deployed by 5 RBI-regulated entities: AKARA CAPITAL ADVISORS PRIVATE LIMITED, EARLYSALARY SERVICES PRIVATE LIMITED (OLD NAME ASHISH SECURITIES PVT. LTD.), KISETSU SAISON FINANCE (INDIA) PRIVATE LIMITED, POONAWALLA FINCORP LTD, SI CREVA CAPITAL SERVICES PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
Mint Money customer care / grievance contact?
The grievance redressal officer on record for AKARA CAPITAL ADVISORS PRIVATE LIMITED is Neelabh Vikram Mall — grievance.fs@htdigital.in, 1244118763. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Mint Money?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance.fs@htdigital.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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