Is MidFin Customer Service App Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “MidFin Customer Service App”
- 🏛️ Deployed by: MIDLAND MICROFIN LIMITED (FORMERLY SAJAN HIRE PURCHASE LIMITED) (NBFC)
- 📧 Grievance officer: parminderjit.kaur@midlandmicrofin.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 MidFin Customer Service App — What RBI's DLA Directory Records
| Regulated entity | MIDLAND MICROFIN LIMITED (FORMERLY SAJAN HIRE PURCHASE LIMITED) (NBFC) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://www.midlandmicrofin.com |
| Grievance officer | Parminderjit Kaur |
| Grievance contact | parminderjit.kaur@midlandmicrofin.com · 1815076000 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is MidFin Customer Service App loan app safe?
MidFin Customer Service App is listed in RBI's public directory of Digital Lending Apps, deployed by MIDLAND MICROFIN LIMITED (FORMERLY SAJAN HIRE PURCHASE LIMITED) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind MidFin Customer Service App?
MidFin Customer Service App is deployed by MIDLAND MICROFIN LIMITED (FORMERLY SAJAN HIRE PURCHASE LIMITED), a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
MidFin Customer Service App customer care / grievance contact?
The grievance redressal officer on record is Parminderjit Kaur — parminderjit.kaur@midlandmicrofin.com, 1815076000. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against MidFin Customer Service App?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (parminderjit.kaur@midlandmicrofin.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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