Is Meesho Payments Private Limited (MPPL) Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-08
- ✅ Listed in RBI's DLA directory as “Meesho Payments Private Limited (MPPL)”
- 🏛️ Deployed by: ZEAL HOLDINGS PRIVATE LIMITED (NBFC)
- 🤝 Operated by: Meesho Payments Private Limited (MPPL) — a Lending Service Provider running the app on the regulated entity's behalf, per RBI's directory
- 📧 Grievance officer: caremppl@meesho.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Meesho Payments Private Limited (MPPL) — What RBI's DLA Directory Records
| Regulated entity | ZEAL HOLDINGS PRIVATE LIMITED (NBFC) |
| Operated by | Meesho Payments Private Limited (MPPL) (Lending Service Provider) |
| Entity website | https://zealholdings.in/ |
| Grievance officer | Mr. Murthy SN |
| Grievance contact | caremppl@meesho.com · 7349787057 |
📱 Distributed via: iOS App Store
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Meesho Payments Private Limited (MPPL) loan app safe?
Meesho Payments Private Limited (MPPL) is listed in RBI's public directory of Digital Lending Apps, deployed by ZEAL HOLDINGS PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Meesho Payments Private Limited (MPPL)?
Meesho Payments Private Limited (MPPL) is deployed by ZEAL HOLDINGS PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Meesho Payments Private Limited (MPPL) customer care / grievance contact?
The grievance redressal officer on record is Mr. Murthy SN — caremppl@meesho.com, 7349787057. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Meesho Payments Private Limited (MPPL)?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (caremppl@meesho.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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