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Is Meesho Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “Meesho”
  • 🏛️ Deployed by: 4 regulated entities (see below)
  • 📧 Grievance officer: caremppl@meesho.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Meesho — What RBI's DLA Directory Records

Regulated entityGRESHMA FINVEST PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)Meesho Payments Private Limited
Entity websitehttps://caprion.in/
Grievance officerMurthy SN
Grievance contactcaremppl@meesho.com · 7349787057
Regulated entityNIYOGIN FINTECH LIMITED (NBFC)
LSP (Lending Service Provider)Meesho Payments Private Limited
Entity websitehttps://niyogin.com/
Grievance officerMurthy SN
Grievance contactcaremppl@meesho.com · 7349787057
Regulated entityPAYU FINANCE INDIA PRIVATE LIMITED (FORMERLY KNOWN AS SIDVIK LEASING PVT. LTD.) (NBFC)
LSP (Lending Service Provider)Meesho Payments Private Limited
Entity websitehttps://www.payufin.in/
Grievance officerSN Murthy
Grievance contactcaremppl@meesho.com · 912269821177
Regulated entitySNAPMINT FINANCIAL SERVICES PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)Meesho Payments Private Limited
Entity websitehttps://www.smfgindiacredit.com/digital-lending-partner.aspx?tab=loan_details
Grievance officerMr. SN Murthy
Grievance contactlegalsupport@meesho.com · 7349787057

📱 Distributed via: Google Play · Website · Meesho.com

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Meesho loan app safe?
Meesho is listed in RBI's public directory of Digital Lending Apps, deployed by 4 regulated entities including GRESHMA FINVEST PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Meesho?
Meesho is deployed by 4 RBI-regulated entities: GRESHMA FINVEST PRIVATE LIMITED, NIYOGIN FINTECH LIMITED, PAYU FINANCE INDIA PRIVATE LIMITED (FORMERLY KNOWN AS SIDVIK LEASING PVT. LTD.), SNAPMINT FINANCIAL SERVICES PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
Meesho customer care / grievance contact?
The grievance redressal officer on record for GRESHMA FINVEST PRIVATE LIMITED is Murthy SN — caremppl@meesho.com, 7349787057. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Meesho?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (caremppl@meesho.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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