Is Maruti Suzuki Smart Finance Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Maruti Suzuki Smart Finance”
- 🏛️ Deployed by: INDIAN BANK (BANK)
- 🤝 LSP: Maruti Suzuki India Ltd (Lending Service Provider, per RBI's directory). The loan itself is given by INDIAN BANK.
- 📧 Grievance officer: nodalofficer@indianbank.co.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Maruti Suzuki Smart Finance — What RBI's DLA Directory Records
| Regulated entity | INDIAN BANK (BANK) |
| LSP (Lending Service Provider) | Maruti Suzuki India Ltd |
| Entity website | https://www.indianbank.in/ |
| Grievance officer | Shri Amit Chaudhari |
| Grievance contact | nodalofficer@indianbank.co.in · 4425279970 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Maruti Suzuki Smart Finance loan app safe?
Maruti Suzuki Smart Finance is listed in RBI's public directory of Digital Lending Apps, deployed by INDIAN BANK (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Maruti Suzuki Smart Finance?
Maruti Suzuki Smart Finance is deployed by INDIAN BANK, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
Maruti Suzuki Smart Finance customer care / grievance contact?
The grievance redressal officer on record is Shri Amit Chaudhari — nodalofficer@indianbank.co.in, 4425279970. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Maruti Suzuki Smart Finance?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodalofficer@indianbank.co.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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