Is Loantap Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Loantap - Personal Loan App”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: gro.iloan@loantap.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Loantap — What RBI's DLA Directory Records
| Regulated entity | I-LOAN CREDIT PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | LoanTap Financial Technologies Pvt. Ltd. (LSP on behalf of I-LOAN CREDIT PRIVATE LIMITED – NBFC) |
| Entity website | https://iloan.loantap.in/ |
| Grievance officer | Bipin Bachkhati |
| Grievance contact | gro.iloan@loantap.in · 8044292200 |
| Regulated entity | LOANTAP CREDIT PRODUCTS PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | LoanTap Financial Technologies Pvt. Ltd. (LSP on behalf of LoanTap Credit Products Pvt. Ltd. – NBFC) |
| Entity website | https://loantapcredit.loantap.in/ |
| Grievance officer | Ms. Rebecca Nunes |
| Grievance contact | gro.loantapcredit@loantap.in · 2048521010 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Loantap loan app safe?
Loantap - Personal Loan App is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including I-LOAN CREDIT PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Loantap?
Loantap - Personal Loan App is deployed by 2 RBI-regulated entities: I-LOAN CREDIT PRIVATE LIMITED, LOANTAP CREDIT PRODUCTS PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
Loantap customer care / grievance contact?
The grievance redressal officer on record for I-LOAN CREDIT PRIVATE LIMITED is Bipin Bachkhati — gro.iloan@loantap.in, 8044292200. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Loantap?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (gro.iloan@loantap.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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