Is Loan Mitraa Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “Loan Mitraa”
- 🏛️ Deployed by: ACOLYTE FINSERV LIMITED (EARLIER KNOWN AS GAGAN METALS LIMITED) (NBFC)
- 📧 Grievance officer: grievance@loanmitraa.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Loan Mitraa — What RBI's DLA Directory Records
| Regulated entity | ACOLYTE FINSERV LIMITED (EARLIER KNOWN AS GAGAN METALS LIMITED) (NBFC) |
| Entity website | https://www.acolytefinserv.com.com |
| Grievance officer | Suman Sharma |
| Grievance contact | grievance@loanmitraa.com · 8826706777 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is Loan Mitraa loan app safe?
Loan Mitraa is listed in RBI's public directory of Digital Lending Apps, deployed by ACOLYTE FINSERV LIMITED (EARLIER KNOWN AS GAGAN METALS LIMITED) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Loan Mitraa?
Loan Mitraa is deployed by ACOLYTE FINSERV LIMITED (EARLIER KNOWN AS GAGAN METALS LIMITED), a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Loan Mitraa customer care / grievance contact?
The grievance redressal officer on record is Suman Sharma — grievance@loanmitraa.com, 8826706777. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Loan Mitraa?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@loanmitraa.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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