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Is Khatabook Vyapar App Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “Khatabook Vyapar App”
  • 🏛️ Deployed by: SMFG INDIA CREDIT COMPANY LIMITED (NBFC)
  • 🤝 LSP: ADJ Utilities Private Limited (Khatabook) (Lending Service Provider, per RBI's directory). The loan itself is given by SMFG INDIA CREDIT COMPANY LIMITED.
  • 📧 Grievance officer: grievanceofficer.manager@khatabook.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Khatabook Vyapar App — What RBI's DLA Directory Records

Regulated entitySMFG INDIA CREDIT COMPANY LIMITED (NBFC)
LSP (Lending Service Provider)ADJ Utilities Private Limited (Khatabook)
Entity websitehttps://www.smfgindiacredit.com/digital-lending-partner.aspx?tab=loan_details
Grievance officerYogesh Pawade
Grievance contactgrievanceofficer.manager@khatabook.com · 8045684568

📱 Distributed via: iOS App Store

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Khatabook Vyapar App loan app safe?
Khatabook Vyapar App is listed in RBI's public directory of Digital Lending Apps, deployed by SMFG INDIA CREDIT COMPANY LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Khatabook Vyapar App?
Khatabook Vyapar App is deployed by SMFG INDIA CREDIT COMPANY LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Khatabook Vyapar App customer care / grievance contact?
The grievance redressal officer on record is Yogesh Pawade — grievanceofficer.manager@khatabook.com, 8045684568. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Khatabook Vyapar App?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievanceofficer.manager@khatabook.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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