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Is KCC Jan Samart Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “KCC Jan Samart”
  • 🏛️ Deployed by: BANK OF MAHARASHTRA (BANK)
  • 📧 Grievance officer: agmcustomerservice@mahabank.co.in
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 KCC Jan Samart — What RBI's DLA Directory Records

Regulated entityBANK OF MAHARASHTRA (BANK)
LSP (Lending Service Provider)None: the app is self-owned by the regulated entity
Entity websitehttps://bankofmaharashtra.bank.in/
Grievance officerShri Shirish Salway
Grievance contactagmcustomerservice@mahabank.co.in · 2025614366

📱 Distributed via: Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is KCC Jan Samart loan app safe?
KCC Jan Samart is listed in RBI's public directory of Digital Lending Apps, deployed by BANK OF MAHARASHTRA (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind KCC Jan Samart?
KCC Jan Samart is deployed by BANK OF MAHARASHTRA, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
KCC Jan Samart customer care / grievance contact?
The grievance redressal officer on record is Shri Shirish Salway — agmcustomerservice@mahabank.co.in, 2025614366. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against KCC Jan Samart?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (agmcustomerservice@mahabank.co.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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